Ground Shipping Charges
We ship our ground packages using UPS or USPS priority mail
UPS Rush Delivery
If you need your order by a specific date, please email us at email@example.com to request rush
delivery. We’ll tell you the availability of the item(s) you want to order and what the costs are for
UPS overnight, two day or three day delivery.
Additional Shipping Charges
Special delivery requests often require shipping methods other than standard ground delivery.
For instance, if you require a rush delivery, shipments sent to more than one address or a rush on
part of your order, additional shipping costs will apply. Those additional shipping charges are
based upon the weight of your order and the actual cost of the service you request. We will
endeavor to get the package to its destination by the requested time, but do not guarantee this.
Once the package is out of our hands we have no control over it any longer and additional
shipping and handling charges are non-refundable.
Orders are processed for shipment Monday through Friday.
If you need to stop an order that has not already been shipped, we may be able to cancel it and
issue a refund. To do so, email us at firstname.lastname@example.org ASAP. However, if your order has already
been prepared (i.e. the coffee has been ground and can no longer be re-sold) or shipped, we will
be unable to cancel it.
Priority Mail Shipping
USPS mail normally arrives within four to five (4-5) days after your order has left our shop. All
USPS orders are delivered Monday through Saturday. If you have a post office box address, your
package will automatically be shipped priority mail. If you have any questions, please email us at
UPS Overnight and Second Day Air Shipping (continental United States only)
Depending on your selection, your shipment will normally arrive one (1) or two (2) business
days after your order has left our location (weekends and holidays excluded). All UPS orders are
shipped and delivered Monday through Friday only. Someone must sign to receive a rush
delivery shipment. UPS does not deliver to post office boxes.
Change of Delivery Address
If you need to change the delivery address on an order, email us at email@example.com However, if
your order has already been shipped, we are unable to change the delivery address.
Sales tax is charged on total merchandise plus handling charges for orders delivered to New